GM Rules

In order to preserve a fairness and stability game environment, protect players' rights and interests, GMs will take punitive actions to player who breaks game rules; GMs have the right to dispose all the game related issues, including but not limited to the following issues:

 

About in-game bad behavior:

 

Case

Disposal

A

Player uses coarse words or abuses others in whichever chat channel

Getting temporary muted or account banned (depends on situation)

B

Player uses ceaseless non-English words in World Channel

Getting temporary muted (depends on situation)

C

Player floods the screen in World Channel or Normal Channel

Getting temporary muted

D

Player uses hack tools (such as cheating programs and bots)

Being temporary movement banned, kicked offline or account banned (depends on situation)

E

Player scams others and causes the loss of item or money

Being warned and confiscated the illegal item or even account banned (depends on situation)

F

Player pretends GM in the game

Being warned, or account banned (depends on situation)

G

Player buys illegal money or item, whose price violates the market price apparently

Being warned, asked to pay the difference in price or account banned (depends on situation)

H

Player puts advertisements on selling Gold and other illegal trade.

Getting account banned permanently

 

Account related problems:

 

Case

Disposal

A

Player loses account due to external reason

Getting the password via the registered mailbox sent from GM after overall check

B

Player steals other's account to have benefits or delete other's items on purpose

Being account banned

C

Player sells or exchanges accounts

All related accounts getting banned

 

Problems about in-game loss and S-Points:

 

Case

Disposal

A

Losing item as a result of bug or disconnection

Being compensated the lost item after checking by GM

B

Losing S-Points as a result of bug or disconnection

Being compensated the related items or the equivalent amounts of Gold according to the price for S-Points in current market

C

Having problems on purchasing S-Points or crediting

Please write email to: SoulOrderPoints@gmail.com Or report to support: http://www.miragame.com/support/supportIndex.jsp

 

*Notice:

1. GMs can be identified by the prefix of the in-game name [GM]

2. GMs dispose all the in-game issues on the basis of fairness and equity;

3. GMs won't take sides or prejudice any player;

4. GMs won't ask for players' password of game account;

5. GMs won't let out players' account information at will;

6. Moreover, GMs won't ask for players' items and possession or sell items to players.